Refund & Return Policy

Customer Satisfaction Guaranteed

At Eva-Anna Agro and Livestock Farms, we take pride in the quality and freshness of our products. If you’re not satisfied with your order for any reason, we offer replacements or full refunds, subject to the conditions below.

2.1 Refund Eligibility

You may request a refund or replacement if:

  • You receive damaged products

  • You receive incorrect items

  • The products are unfresh or spoiled

2.2 Process

To ensure prompt resolution, please contact us as soon as possible after receiving your order.

  • Notify us immediately upon delivery or within a maximum of 24 hours.

  • If applicable, provide clear photo evidence of the issue.

  • Once approved, refunds are processed within 5–7 business days.

2.3 Contact for Refunds

📞 0311-5352096
📧 info@evaannafarms.com